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Home Warranty Request

Charlotte

IMPORTANT NOTICE (IF APPLICABLE): ONLY IF YOUR HOME CLOSED ON OR BEFORE JULY 20, 2015

As you may already be aware, pursuant to Taylor Morrison’s agreement with Orleans Homes, Taylor Morrison has been managing the one- and two-year limited warranty services on Orleans Homes’ behalf since our acquisition of certain assets of their operations in Charlotte on July 20, 2015. In accordance with that agreement, Taylor Morrison’s warranty service period has now expired. It has been our pleasure to service you during this period. However, all further inquiries and warranty requests relating to your home offered by original builder should be directed to Orleans Homes at lkelley@OrleansHomes.com or PO Box 1247, Newtown, PA 18940, Attn: Linda Kelley. No further requests should be submitted on this Website or called into our Taylor Morrison’s Customer Service Teams. For all inquiries and warranty requests relating to your third-party 10-Year limited structural warranty, please continue to go directly to Professional Warranty Service ("PWC") per the terms of your third party warranty. As a reminder, Taylor Morrison did not assume, and is neither directly nor indirectly responsible for, any liability regarding the construction and/or sale of your home constructed by Orleans Homes. As was always the commitment before this transaction, such liability and post-closing obligations regarding the construction and/or sale of your home continues to remain solely with your original builder, Orleans Homes.