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CCPA CALIFORNIA PRIVACY POLICY

 

Last Updated and Effective Date: August 1, 2024

 

The purpose of this California privacy policy (“Policy”) is to inform California residents (“you” or “your”) regarding the Personal Information handling practices of Taylor Morrison, Inc. and our operating groups, parent(s), subsidiaries and affiliates (collectively, the Company, “our” or “we) and the data privacy rights available under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”). This Policy is in addition to our main Privacy Policy located at: Privacy Policy - Taylor Morrison.  

 

For the purposes of this Policy, “Personal Informationis information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable person. In addition, “Sensitive Personal Information” is Personal Information that requires special handling under the CCPA. Personal Information and Sensitive Personal Information do not include deidentified and aggregated information (which includes data that is not reasonably capable of identifying you or being linked to you) and do not include certain publicly available information. If we use deidentified data, we commit to maintain and use the information in deidentified form and not attempt to reidentify the information.

 

If you wish to access this Policy in an alternate format or require an accommodation to access this Policy, please contact us at: dataprivacy@taylormorrison.com.

 

  1. DATA PROTECTION PRINCIPLES

 

We collect, use, retain, and disclose your Personal Information in accordance with certain data privacy and data protection principles. Specifically, the Personal Information we collect about you is: 

 

  • used lawfully, fairly and in a transparent way; 

  • collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes; 

  • reasonably necessary and proportionate to achieve these purposes; 

  • accurate and kept up to date; 

  • kept only as long as necessary for these purposes; and

  • kept securely.  

 

If we intend to collect, use, retain, or disclose your Personal Information for any purpose that is incompatible with the purposes for which your Personal Information was collected, we will obtain your consent to do so.

 

  1. SOURCES AND CATEGORIES OF PERSONAL INFORMATION WE COLLECT AND HOW DO WE USE AND DISCLOSE THIS INFORMATION

 

We provide in the chart below a summary of our prior 12-month Personal Information handling practices. You can learn more about the information we collect at or before the point of collection in our main Privacy Policy located at: Privacy Policy - Taylor Morrison.

 

Categories of Personal Information Collected

Sources of the Personal Information

Business Purposes for Collecting the Personal Information

Business Purposes for Disclosing the Personal Information

Categories of Recipients to Whom we Disclose the Personal Information

Identifiers and Personal Information Under the California Customer Records Act (Cal. Civ. Code § 1798.80(e)), such as name, alias, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, drivers license number, passport number, or other similar identifiers.

You, analytics tools, social networks, advertising networks, and third party sources such as resellers, distributors, banks, credit agencies, risk management service providers, couriers, identify verification, and other third parties that sell, service or support our products and services.

 

We collect this category of Personal Information to provide our products and services; manage our business relationship and provide customer service; maintain and service your account; improve, upgrade and enhance our products and services; conduct auditing and due diligence; perform accounting, billing reconciliation and other internal business functions; detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity; comply with applicable laws; exercise and defend our legal rights; and other short-term transient use.

 

We may have disclosed this category of Personal Information in connection with real estate transactions, for technical support, for day-to-day business operations support, for legal purposes and for other reasons as described in greater detail in our main Privacy Policy.

We may have disclosed this category of Personal Information to service providers, contractors and other parties that provide us services, such as IT operations services, business operations services, and professional services. We may have also disclosed this category of Personal Information to other parties, as described in Section 7 of our Privacy Policy.

Characteristics of Protected Classifications Under California or Federal Law, such as ethnic / national origin, , gender, disability age, citizenship status and marital status.

You, analytics tools, social networks, advertising networks, and third party sources such as resellers, distributors, banks, credit agencies, risk management service providers, couriers, identify verification, and other third parties that sell, service or support our products and services.

 

We collect this category of Personal Information to provide our products and services; manage our business relationship and provide customer service; maintain and service your account; improve, upgrade and enhance our products and services; conduct auditing and due diligence; perform accounting, billing reconciliation and other internal business functions; detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity; comply with applicable laws; exercise and defend our legal rights; and other short-term transient use.

 

We may have disclosed this category of Personal Information in connection with real estate transactions, for technical support, for day-to-day business operations support, for legal purposes and for other reasons as described in greater detail in our main Privacy Policy.

We may have disclosed this category of Personal Information to service providers, contractors and other parties that provide us services, such as IT operations services, business operations services, and professional services. We may have also disclosed this category of Personal Information to other parties, as described in Section 7 of our Privacy Policy.

 

 

 

 

 

Internet or Other Electronic Network Activity Information, such as browsing history, search history, and information regarding yours interaction with an internet website, social media site or application.

You, analytics tools, social networks, advertising networks, and third party sources such as resellers, distributors, banks, credit agencies, risk management service providers, couriers, identify verification, and other third parties that sell, service or support our products and services.

 

We collect this category of Personal Information to provide our products and services; manage our business relationship and provide customer service; maintain and service your account; improve, upgrade and enhance our products and services; conduct auditing and due diligence; perform accounting, billing reconciliation and other internal business functions; detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity; comply with applicable laws; exercise and defend our legal rights; and other short-term transient use.

We may have disclosed this category of Personal Information in connection with real estate transactions, for technical support, for day-to-day business operations support, for legal purposes and for other reasons as described in greater detail in our main Privacy Policy.

We may have disclosed this category of Personal Information to service providers, contractors and other parties that provide us services, such as IT operations services, business operations services, and professional services. We may have also disclosed this category of Personal Information to other parties, as described in Section 7 of our Privacy Policy.

Geolocation Information, such as Internet Protocol address.

You, your computer or mobile device

We collect this category of Personal Information to provide our products and services; manage our business relationship and provide customer service; maintain and service your account; improve, upgrade and enhance our products and services; conduct auditing and due diligence; perform accounting, billing reconciliation and other internal business functions; detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity; comply with applicable laws; exercise and defend our legal rights; and other short-term transient use.

We may have disclosed this category of Personal Information in connection with real estate transactions, for technical support, for day-to-day business operations support, for legal purposes and for other reasons as described in greater detail in our main Privacy Policy.

We may have disclosed this category of Personal Information to service providers, contractors and other parties that provide us services, such as IT operations services, business operations services, and professional services. We may have also disclosed this category of Personal Information to other parties, as described in Section 7 of our Privacy Policy.

Audio, Electronic, Visual, Thermal, or Similar Information, such as audio/video footage and voicemails.

You, our recording device

We collect this category of Personal Information to provide our products and services; manage our business relationship and provide customer service; maintain and service your account; improve, upgrade and enhance our products and services; conduct auditing and due diligence; perform accounting, billing reconciliation and other internal business functions; detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity; comply with applicable laws; exercise and defend our legal rights; and other short-term transient use.

We may have disclosed this category of Personal Information in connection with real estate transactions, for technical support, for day-to-day business operations support, for legal purposes and for other reasons as described in greater detail in our main Privacy Policy.

We may have disclosed this category of Personal Information to service providers, contractors and other parties that provide us services, such as IT operations services, business operations services, and professional services. We may have also disclosed this category of Personal Information to other parties, as described in Section 7 of our Privacy Policy.

Professional or Employment-Related Information, such as job title, income, net worth, business address, and business email address.

You, analytics tools, social networks, advertising networks, and third party sources such as resellers, distributors, banks, credit agencies, risk management service providers, couriers, identify verification, and other third parties that sell, service or support our products and services.

 

We collect this category of Personal Information to provide our products and services; manage our business relationship and provide customer service; maintain and service your account; improve, upgrade and enhance our products and services; conduct auditing and due diligence; perform accounting, billing reconciliation and other internal business functions; detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity; comply with applicable laws; exercise and defend our legal rights; and other short-term transient use.

We may have disclosed this category of Personal Information in connection with real estate transactions, for technical support, for day-to-day business operations support, for legal purposes and for other reasons as described in greater detail in our main Privacy Policy.

We may have disclosed this category of Personal Information to service providers, contractors and other parties that provide us services, such as IT operations services, business operations services, and professional services. We may have also disclosed this category of Personal Information to other parties, as described in Section 7 of our Privacy Policy.

Commercial Information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

 

You, analytics tools, social networks, advertising networks, and third party sources such as resellers, distributors, banks, credit agencies, risk management service providers, couriers, identify verification, and other third parties that sell, service or support our products and services.

 

We collect this category of Personal Information to provide our products and services; manage our business relationship and provide customer service; maintain and service your account; improve, upgrade and enhance our products and services; conduct auditing and due diligence; perform accounting, billing reconciliation and other internal business functions; detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity; comply with applicable laws; exercise and defend our legal rights; and other short-term transient use.

We may have disclosed this category of Personal Information in connection with real estate transactions, for technical support, for day-to-day business operations support, for legal purposes and for other reasons as described in greater detail in our main Privacy Policy.

We may have disclosed this category of Personal Information to service providers, contractors and other parties that provide us services, such as IT operations services, business operations services, and professional services. We may have also disclosed this category of Personal Information to other parties, as described in Section 7 of our Privacy Policy.

Inferences drawn from the Personal Information Collected

Personal Information collected

We collect this category of Personal Information to provide our products and services; manage our business relationship and provide customer service; maintain and service your account; improve, upgrade and enhance our products and services; conduct auditing and due diligence; perform accounting, billing reconciliation and other internal business functions; detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity; comply with applicable laws; exercise and defend our legal rights; and other short-term transient use.

We may have disclosed this category of Personal Information in connection with real estate transactions, for technical support, for day-to-day business operations support, for legal purposes and for other reasons as described in greater detail in our main Privacy Policy.

We may have disclosed this category of Personal Information to service providers, contractors and other parties that provide us services, such as IT operations services, business operations services, and professional services. We may have also disclosed this category of Personal Information to other parties, as described in Section 7 of our Privacy Policy.

Sensitive Personal Information such as social security numbers, government ID numbers, account login credentials, and racial or ethnic origin.

You, analytics tools, social networks, advertising networks, and third party sources such as resellers, distributors, banks, credit agencies, risk management service providers, couriers, identify verification, and other third parties that sell, service or support our products and services.

We collect this category of Personal Information to provide our products and services; manage our business relationship and provide customer service; maintain and service your account; improve, upgrade and enhance our products and services; conduct auditing and due diligence; perform accounting, billing reconciliation and other internal business functions; detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity; comply with applicable laws; exercise and defend our legal rights; and other short-term transient use.

We may have disclosed this category of Personal Information in connection with real estate transactions, for technical support, for day-to-day business operations support, for legal purposes and for other reasons as described in greater detail in our main Privacy Policy.

We may have disclosed this category of Personal Information to service providers, contractors and other parties that provide us services, such as IT operations services, business operations services, and professional services. We may have also disclosed this category of Personal Information to other parties, as described in Section 7 of our Privacy Policy.

 

  1. RETENTION OF PERSONAL INFORMATION

 

We retain the categories of Personal Information described above for as long as necessary to fulfill the purposes for the collection. Generally, Personal Information is retained for the duration of our  relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.

 

  1. SELLING OR SHARING OF PERSONAL INFORMATION

 

Below, we describe the categories of Personal Information we may sell or share for cross-context behavioral advertising under the CCPA currently and in the preceding 12 months. We also describe the third parties who received the Personal Information and the business or commercial purpose for the sale or sharing. We do not knowingly sell or share the Personal Information of children under the age of 16, and have not done so in the prior 12 months.

 

Category of Personal Information

Shared or Sold

Category of Third Party

Business or Commercial Purpose for Sale or Sharing

Identifiers, such as unique personal identifier, online identifier, Internet Protocol address, or other similar identifiers.

This category of Personal Information may be shared or sold for cross-context behavioral advertising.

We may have shared or sold such Personal Information with third party advertising, marketing, and cookie providers.

We may have disclosed this category of Personal Information to provide advertising and marketing services.

Internet or other electronic network activity information, such as network usage, browsing history, search history, and information regarding a consumer’s interaction with a website, application, or advertisement.

This category of Personal Information may be shared or sold for cross-context behavioral advertising.

We may have shared or sold such Personal Information with third party advertising, marketing, and cookie providers.

We may have disclosed this category of Personal Information to provide advertising and marketing services.

Geolocation data, such as Internet Protocol address.

This category of Personal Information may be shared or sold for cross-context behavioral advertising.

We may have shared or sold such Personal Information with third party advertising, marketing, and cookie providers.

We may have disclosed this category of Personal Information to provide advertising and marketing services.

Inferences drawn from any of the information identified herein, such as preferences derived from marketing interactions.

This category of Personal Information may be shared or sold for cross-context behavioral advertising.

We may have shared or sold such Personal Information with third party advertising, marketing, and cookie providers.

We may have disclosed this category of Personal Information to provide advertising and marketing services.

 

 

  1. WE HONOR OPT-OUT PREFERENCE SIGNALS

 

An opt-out preference signal is a signal that is sent by a platform, technology or mechanism on your behalf that communicates your choice to opt-out of the sharing for cross-context behavioral advertising or sale of your personal information. You can learn more about implementing opt-out preference signals https://globalprivacycontrol.org/ or by exploring other developing technologies and services that offer this tool.

 

We treat opt-out preference signals as valid requests to opt-out of the sale or sharing of your Personal Information under the CCPA. Ordinarily, your opt-out preference signal is sufficient for us to honor your request, but in some instances we may request additional information to help facilitate your request for offline sales or sharing. We will not use, disclose or retain this additional information for any purpose other than to facilitate the request.

 

We treat opt-out preference signals as valid requests to opt-out of the sale or sharing of your Personal Information under the CCPA. Ordinarily, your opt-out preference signal is sufficient for us to honor your request, but in some instances we may request additional information to help facilitate your request for offline sales or sharing. We will not use, disclose or retain this additional information for any purpose other than to facilitate the request.

 

Please also note that some browsers have incorporated “Do Not Track” mechanisms. Most of these mechanisms, when turned on, send a signal to the website or online service indicating that the user does not wish to be tracked online. However, because the providers of “Do Not Track” and similar signals do not yet operate according to common, industry-accepted standards, we currently do not respond to those signals. For more information about Do Not Track mechanisms, see http://allaboutdnt.com. That said, as noted above, we do honor opt-out preference signals, such as Global Privacy Control.

 

Please note that you can also opt-out of the sale or sharing of your Personal Information through our other methods described in the Your Privacy Rights section below.

 

  1. USE OF SENSITIVE PERSONAL INFORMATION

 

We only use and disclose the Sensitive Personal Information described above for certain permitted purposes under the CCPA, including to provide the goods or services you requested; prevent, detect and investigate security incidents that compromise the availability, authenticity, integrity or confidentiality of stored or transmitted Personal Information; resist malicious, deceptive, fraudulent or illegal actions directed at our business and prosecute those responsible for those actions; ensure the physical safety of natural persons; and verify or maintain the quality or safety of our products, services or devices (“Permitted Purposes”). Because we use Sensitive Personal Information for the CCPA Permitted Purposes, we do not offer a right to limit the use and disclosure of Sensitive Personal Information.

 

 

 

  1. YOUR PRIVACY RIGHTS

 

As a California resident, you have the following privacy rights regarding your Personal Information:

 

  • The right to know and access the Personal Information we have collected about you, including the categories of Personal Information; the categories of sources from which the Personal Information is collected; the business or commercial purpose for collecting, selling, or sharing Personal Information; the categories of third parties to whom we have disclosed your Personal Information; and the specific pieces of Personal Information we have collected about you

  • The right to delete Personal Information that we have collected from you, subject to certain exceptions; 

  • The right to correct inaccurate Personal Information that we maintain about you; 

  • The right of portability, which means you may receive the information described under the right to know and access in a format that is easily understandable and, to the extent technically feasible, in a structured, commonly used, machine-readable format so that it may also be transmitted to another entity at your request without hindrance;

  • The right to opt out of sale or sharing of your Personal Information; and

  • The right not to be discriminated against for exercising your privacy rights.

 

You can exercise your privacy rights by submitting a request to us by using the webform by clicking this link: Consumer Information Request - Taylor Morrison; emailing us at: dataprivacy@taylormorrison.com or calling us at: (844) 636-2326.  Except for opt out of sale or sharing requests, we will verify your identity by requiring you to provide us your identifying information such as your personal email address, personal telephone number, home address, and/or other information that we can match with the Personal Information we have already collected about you. You can also exercise the right to opt out of sale or sharing of Personal Information by clicking on the “Do Not Sell or Share My Personal Information” link on our website.

 

You may exercise your privacy rights through an authorized agent. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please email us at dataprivacy@taylormorrison.com or call us at (844) 636-2326.

 

We will honor opt out of sale or sharing requests within 15 business days. We will confirm receipt of your request to know, delete and correct within 10 business days and provide information about how we will process your request. Generally, we will respond to your request to know, delete and correct within 45 calendar days. If we need more time to respond, we will provide you with notice and an explanation of the reason we need more time to respond. We may deny your request to know, delete and correct if we cannot verify your identity or are legally permitted to deny your request. If we deny your request, we will explain the basis for the denial, provide, correct or delete any Personal Information that is not subject to the denial and refrain from using the Personal Information retained for any purpose other than permitted by the denial. We will maintain a record of your request and our response for at least 24 months.

 

  1. DATA SECURITY

 

While no data security system can fully protect Personal Information from unauthorized data breaches, we have implemented reasonable safeguards and controls, consistent with our legal obligations under California and other local, state and federal laws.  We are committed to: (i) seeking to safeguard all Personal Information that you provide to us; (ii) seeking to ensure that it remains confidential and secure; and (iii) taking all reasonable steps to ensure that personal privacy is respected.  All our data is stored in written or electronic form on our servers and computers and in various physical locations. We maintain physical, electronic and procedural safeguards to protect your Personal Information from misuse, unauthorized access or disclosure and loss or corruption by computer viruses and other sources of harm. We restrict access to Personal Information to our staff members and our services providers who need to know that information for the purposes identified in this Policy and other privacy notices.

 

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

 

  1. CHANGES TO THIS POLICY

 

As we strive to improve our practices, we may revise this Policy from time to time. This Policy is not a contract and we reserve the right to change this Policy at any time and to notify you of those changes by posting an updated version of this Policy. We recommend that you check this Policy from time to time for any changes.

 

  1. QUESTIONS AND FURTHER INFORMATION

 

If you have any questions or would like further information regarding this Policy or our privacy practices, please email us at: dataprivacy@taylormorrison.com or call us at: (844) 636-2326.